Patient coordinator

Patient coordinator

We take care of
your front desk

We take care of
your front desk

We take care of
your front desk

We specialize, train, and grow your dental practice regardless of how small or big it is
We specialize, train, and grow your dental practice regardless of how small or big it is

This is how we sound

This is how we sound

This is how we sound

Get free audit

Play audio example

Play audio example

Perfect dental front desk

Perfect dental
front desk

Making the first hello shine

Making the first hello shine

We train, hire and recruit for you!

Front desk staff typically stays with the business 1 year, costing your business at least $4k/year.


Front desk staff typically stays with the business 1 year, costing your business at least $4k/year.


Front desk staff typically stays with the business 1 year, costing your business at least $4k/year.

We’re open when you’re open

We allow you to easily expand your office hours answering calls on weekends and during typical off hours in the evenings.

We allow you to easily expand your office hours answering calls on weekends and during typical off hours in the evenings.

We allow you to easily expand your office hours answering calls on weekends and during typical off hours in the evenings.

We find you new patients

Get patients without marketing hassle; we qualify and connect you 24/7, ensuring growth with ideal matches.

Get patients without marketing hassle; we qualify and connect you 24/7, ensuring growth with ideal matches.

Get patients without marketing hassle; we qualify and connect you 24/7, ensuring growth with ideal matches.

AND MUCH MORE...

AND MUCH MORE...

Personalized Phone Handling

We don't just answer calls; we ensure every patient feels heard. Our team expertly handles both inbound inquiries and outbound engagements, embodying the voice of your practice.

Transparent Tracking

Stay informed with our transparent activity logs. Our detailed Excel sheets provide all the essential information, reflecting our commitment to open communication.

Multilingual Support

Speak your patients' language. Our bilingual team covers English and Spanish by default, with additional languages like Russian, Hebrew, Polish, and Mandarin upon request.

Dental-Focused Expertise

Dedicated solely to dental practices, our specialized knowledge becomes your competitive edge, ensuring tailored communication that understands every patient's needs.

Direct Coordinator Access

Your dedicated concierge is just a message away. Whether through text, team chat, or direct chat, we ensure clear and constant communication.


HIPAA Compliant Security

Patient confidentiality is paramount. Rest assured, our tools and processes are fully HIPAA compliant, safeguarding every piece of patient data.


No Software Hassles

Streamline your operations with us. No additional software required, we blend seamlessly into your existing workflow, simplifying your day-to-day.


Comprehensive Training Program

Excellence comes from continuous improvement. We conduct daily call reviews, weekly training, and coaching sessions, all focused on elevating the patient experience.

Authentic Conversations, Fair Pricing

We prioritize quality interactions over quantity. Our pricing is based on call volume, not by the minute, ensuring genuine and focused conversations with your patients.

“They don’t teach you in dental school how to find, train, and manage staff; my patients mean the world to me. I want them to be handled with the same care I put into their smiles. Wellspoken has allowed me to grow and focus on dentistry and provided me with more quality new patient appointments.”

Dr. Geoffrey Rubinshtein – NY Perio

“They don’t teach you in dental school how to find, train, and manage staff; my patients mean the world to me. I want them to be handled with the same care I put into their smiles. Wellspoken has allowed me to grow and focus on dentistry and provided me with more quality new patient appointments.”

Dr. Geoffrey Rubinshtein – NY Perio

“They don’t teach you in dental school how to find, train, and manage staff; my patients mean the world to me. I want them to be handled with the same care I put into their smiles. Wellspoken has allowed me to grow and focus on dentistry and provided me with more quality new patient appointments.”

Dr. Geoffrey Rubinshtein – NY Perio

POWERING 700+ OFFICES

Get free audit

Get free audit

We handle your regular and after-hours calls so you can focus on patient care, saving practices over $8,000 per month.

We handle your regular and after-hours calls so you can focus on patient care, saving practices over $8,000 per month.

Fill out the form

FAQ

Frequently asked questions

Is there a trial period available for your services?

Our services are customized to your practice needs; thus, we take pride in our onboarding process to ensure we feel like an extension of your practice. However, your contract will always be month to month, so if you are unsatisfied, you can terminate it with 30 days’ notice.

How does the practice accelerator bring new patients to my practice?

We have historically spent over $100M in marketing, giving us data to communicate uniquely with your potential patients most effectively. Combining that with our strategic partnerships, Wellspoken generates and qualifies tens of thousands of patients seeking dental care in the US.

What’s different between patient coordinator services and hiring local staff?

We aim to make it feel like our coordinator was perfectly vetted for your practice. As we come from dentistry, we understand how challenging it can be to find and train the right team member. We have become experts in training, tracking, and incentivizing great Patient Coordinators, ensuring you have complete confidence in our service.

What are the qualifications of your patient coordinators?

Our patient coordinators are highly trained professionals with extensive experience in customer service and healthcare. They undergo continuous training to stay updated on best practices and industry standards.

What types of dental practices do you work with?

We work with various dental practices, including general dentistry, orthodontics, periodontics, and pediatric dentistry. Our services are tailored to meet the specific needs of each practice.

What kind of support do you provide to dental practices during the onboarding process?

During onboarding, we provide comprehensive support, including personalized training, system integration, and ongoing assistance to ensure a smooth transition and effective use of our services.

Is there a trial period available for your services?

Our services are customized to your practice needs; thus, we take pride in our onboarding process to ensure we feel like an extension of your practice. However, your contract will always be month to month, so if you are unsatisfied, you can terminate it with 30 days’ notice.

How does the practice accelerator bring new patients to my practice?

We have historically spent over $100M in marketing, giving us data to communicate uniquely with your potential patients most effectively. Combining that with our strategic partnerships, Wellspoken generates and qualifies tens of thousands of patients seeking dental care in the US.

What’s different between patient coordinator services and hiring local staff?

We aim to make it feel like our coordinator was perfectly vetted for your practice. As we come from dentistry, we understand how challenging it can be to find and train the right team member. We have become experts in training, tracking, and incentivizing great Patient Coordinators, ensuring you have complete confidence in our service.

What are the qualifications of your patient coordinators?

Our patient coordinators are highly trained professionals with extensive experience in customer service and healthcare. They undergo continuous training to stay updated on best practices and industry standards.

What types of dental practices do you work with?

We work with various dental practices, including general dentistry, orthodontics, periodontics, and pediatric dentistry. Our services are tailored to meet the specific needs of each practice.

What kind of support do you provide to dental practices during the onboarding process?

During onboarding, we provide comprehensive support, including personalized training, system integration, and ongoing assistance to ensure a smooth transition and effective use of our services.

Is there a trial period available for your services?

Our services are customized to your practice needs; thus, we take pride in our onboarding process to ensure we feel like an extension of your practice. However, your contract will always be month to month, so if you are unsatisfied, you can terminate it with 30 days’ notice.

How does the practice accelerator bring new patients to my practice?

We have historically spent over $100M in marketing, giving us data to communicate uniquely with your potential patients most effectively. Combining that with our strategic partnerships, Wellspoken generates and qualifies tens of thousands of patients seeking dental care in the US.

What’s different between patient coordinator services and hiring local staff?

We aim to make it feel like our coordinator was perfectly vetted for your practice. As we come from dentistry, we understand how challenging it can be to find and train the right team member. We have become experts in training, tracking, and incentivizing great Patient Coordinators, ensuring you have complete confidence in our service.

What are the qualifications of your patient coordinators?

Our patient coordinators are highly trained professionals with extensive experience in customer service and healthcare. They undergo continuous training to stay updated on best practices and industry standards.

What types of dental practices do you work with?

We work with various dental practices, including general dentistry, orthodontics, periodontics, and pediatric dentistry. Our services are tailored to meet the specific needs of each practice.

What kind of support do you provide to dental practices during the onboarding process?

During onboarding, we provide comprehensive support, including personalized training, system integration, and ongoing assistance to ensure a smooth transition and effective use of our services.

Get started today

We handle your regular and after-hours calls so you can focus on patient care, saving practices over $8,000 per month.

Get free audit

We are a Fully HIPAA compliant extension of your

office and not just a service taking messages.

© 2024 Wellspoken

Company

About us

Terms of service

Privacy policy

Services

Patient coordinator

Practice accelerator

Support

Contact

Get started today

We handle your regular and after-hours calls so you can focus on patient care, saving practices over $8,000 per month.

Get free audit

We are a Fully HIPAA compliant extension of your office and not just a service taking messages.

© 2024 Wellspoken

Company

About us

Terms of service

Privacy policy

Services

Patient coordinator

Practice accelerator

Support

Contact

Get started today

We handle your regular and after-hours calls so you can focus on patient care, saving practices over $8,000 per month.

Get free audit

We are a Fully HIPAA compliant extension of your office and not just a service taking messages.

© 2024 Wellspoken

Company

About us

Terms of service

Privacy policy

Services

Patient coordinator

Practice accelerator

Support

Contact