Patient coordinator

We take care of
your front desk

We specialize, train, and grow your dental practice regardless of how small or big it is

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Perfect dental front desk

Perfect dental
front desk

Making the first hello shine

We train, hire and recruit for you!

Front desk staff typically stays with the business 1 year, costing your business at least $4k/year.

We’re open when you’re open

We allow you to easily expand your office hours answering calls on weekends and during typical off hours in the evenings.

We find you new patients

Get patients without marketing hassle; we qualify and connect you 24/7, ensuring growth with ideal matches.

AND MUCH MORE...

Personalized Phone Handling

We don't just answer calls; we ensure every patient feels heard. Our team expertly handles both inbound inquiries and outbound engagements, embodying the voice of your practice.

Transparent Tracking

Stay informed with our transparent activity logs. Our detailed Excel sheets provide all the essential information, reflecting our commitment to open communication.

Multilingual Support

Speak your patients' language. Our bilingual team covers English and Spanish by default, with additional languages like Russian, Hebrew, Polish, and Mandarin upon request.

Dental-Focused Expertise

Dedicated solely to dental practices, our specialized knowledge becomes your competitive edge, ensuring tailored communication that understands every patient's needs.

Direct Coordinator Access

Your dedicated concierge is just a message away. Whether through text, team chat, or direct chat, we ensure clear and constant communication.

HIPAA Compliant Security

Patient confidentiality is paramount. Rest assured, our tools and processes are fully HIPAA compliant, safeguarding every piece of patient data.

No Software Hassles

Streamline your operations with us. No additional software required, we blend seamlessly into your existing workflow, simplifying your day-to-day.

Comprehensive Training Program

Excellence comes from continuous improvement. We conduct daily call reviews, weekly training, and coaching sessions, all focused on elevating the patient experience.

Authentic Conversations, Fair Pricing

We prioritize quality interactions over quantity. Our pricing is based on call volume, not by the minute, ensuring genuine and focused conversations with your patients.

“They don’t teach you in dental school how to find, train, and manage staff; my patients mean the world to me. I want them to be handled with the same care I put into their smiles. Wellspoken has allowed me to grow and focus on dentistry and provided me with more quality new patient appointments.”

Dr. Geoffrey Rubinshtein – NY Perio