Privacy Policy

Last updated: November 2025

This Privacy Policy describes how Wellspoken, LLC ("Wellspoken," "we," "us," or "our") collects, uses, and protects your information when you use our website, products, and services (collectively, the "Site").

By using the Site, you consent to the practices described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, regulations, or our business practices. When we make updates, we may:

Post a notice of the changes on our Site for a reasonable time; or
Send you an email or mailed notice to the contact address associated with your registration.

Your continued use of the Site after we post or send notice of changes constitutes your acceptance of the updated Privacy Policy.

If you have questions about any updates, contact us at hello@wellspoken.co.

2. Information We Collect

Wellspoken may collect both personal information and non-personal information when you visit or interact with the Site.

2.1 Information You Provide to Us

We collect and store any personal information you provide directly to us. This may include:

Your name, phone number, and email address.
Other information you voluntarily share (for example, when filling out a form or contacting support).

You can choose not to provide certain information, but doing so may limit your ability to use some services or features.

2.2 Information We Collect Automatically

We may automatically collect non-personal information, including:

IP address, cookie data, browser type and language.
Device type, system settings, and hardware information.
Details about your interactions with our Site and communications.

This data helps us improve user experience, maintain session continuity, remember preferences, and analyze how visitors interact with our Site. This information cannot personally identify you unless linked to your personal data.

3. How We Use Information

We may use the information we collect to:

Provide, maintain, and improve our services.
Respond to your requests and communicate with you.
Send administrative or transactional updates about your account or services.
Personalize your experience and deliver relevant content.
Enforce our Terms of Service and comply with applicable laws.

4. Information We Share

We do not sell personal information.

We may share information only in the following situations:

Law enforcement and legal obligations: When required to comply with subpoenas, court orders, or legal processes; to respond to government or law enforcement requests; or to protect the rights, safety, and property of Wellspoken, our users, or the public.
With your consent: When you direct us to share your information or as otherwise disclosed at the time of collection.

5. How We Protect Information

We use appropriate security measures to help protect your information, including encryption and authentication tools.

When you place orders or access your personal information, we use a secure server. All payment data is transmitted via Secure Socket Layer (SSL) technology and encrypted in our database. Access to personal information is restricted to those who need it to perform specific tasks and who are bound by confidentiality obligations.

Despite these safeguards, no system is completely secure. You provide information at your own risk, and we cannot guarantee its absolute security. If a security breach occurs that compromises your data, we will notify you as required by law.

6. Protecting Your Own Information

You are responsible for maintaining the security of your account and password. Do not share your login credentials with anyone. You agree to accept responsibility for all activities that occur under your account or password.

7. Access to Information

To modify or delete your personal information, you may adjust your account settings or contact us. We may retain certain data in backup files and archives until it is deleted through our standard data retention procedures.

8. Communications and Notifications

We may contact you by email, phone, or other means to:

Provide service updates, product alerts, or special offers.
Request information regarding your account or payment.
Deliver passwords, confirmations, or support information.
Respond to inquiries or requests.

You consent to receive these communications.

To unsubscribe from marketing messages, adjust your communication settings or follow the instructions in any email. Some service-related communications are essential and cannot be opted out of (e.g., billing, account changes, or security notices).

Please allow a few days for unsubscribe requests to take effect.